Refund & Return Policy

Last updated: September 2026

1. Return window

We accept returns within 7 days of delivery for most items, provided they are unused, unwashed, and returned with original tags and packaging intact.

2. Items that cannot be returned

• Innerwear, and any item marked "final sale" on its product page
• Items that show signs of wear, alteration or damage not caused by us
• Accessories once the packaging seal has been broken, where applicable

3. How to request a return

Contact us through the Contact Us page with your order number and reason for return within 7 days of delivery. We'll confirm pickup or drop-off details and guide you through the process.

4. Refunds

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Since our current payment method is Cash on Delivery, refunds are issued via bank transfer or UPI to the details you provide — we will never ask for your card or net-banking password.

5. Exchanges

If you'd like a different size or colour instead of a refund, mention this when requesting your return and we'll arrange an exchange, subject to stock availability.

6. Damaged or incorrect items

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We'll arrange a free replacement or full refund in these cases.

7. Return shipping

Returns due to a change of mind may involve a small pickup fee, deducted from your refund. Returns due to our error (wrong or damaged item) are free of charge.

8. Contact

For any return or refund query, write to us via the Contact Us page.