Terms & Conditions

Last updated: September 2026

These Terms & Conditions govern your use of the VASTRA website and any purchase made through it. By browsing or ordering from this site, you agree to these terms.

1. Products and pricing

We make every effort to display product colours and details accurately, but slight variations may occur due to screen settings and the handmade nature of some fabrics. Prices listed are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to change prices at any time without prior notice.

2. Orders

Placing an order is an offer to buy a product, which we may accept or decline (for example, if an item is out of stock or a pricing error occurred). An order is confirmed once you receive an order number on the confirmation screen. We currently accept Cash on Delivery (COD) as the payment method.

3. Shipping

Delivery timelines depend on your location and are described on our Shipping Policy page. We are not responsible for delays caused by courier partners, weather or circumstances beyond our control.

4. Returns and refunds

Our return and refund process is described in full on our Refund & Return Policy page.

5. Account and conduct

You agree to provide accurate delivery and contact details when ordering. Misuse of the site, including placing fraudulent orders or attempting to disrupt the website's operation, may result in cancelled orders and restricted access.

6. Intellectual property

All text, images, logos and design on this website belong to VASTRA or its licensors and may not be reproduced without written permission.

7. Limitation of liability

VASTRA is not liable for indirect or incidental damages arising from the use of this website or its products, beyond the value of the order placed, to the extent permitted by law.

8. Governing law

These terms are governed by the laws of India, and any disputes will be subject to the courts of Ahmedabad, Gujarat.

9. Contact

Questions about these terms can be sent through our Contact Us page.